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Profile
CCI Kenya
CCI Kenya, as part of the larger CCI Global Group, is a business process outsourcing (BPO) provider in Nairobi, Kenya. CCI Kenya provide outsourcing services for all aspects of domestic companies digital customer management strategies and their varying customer services requirements.
CCI Kenya allows firms to outsource cost-competitively their customer management services including call centre functions, billing processes, customer loyalty schemes, IT departments, and all other areas involved in managing the processes to deliver consumer sales or customer management overseas.
CCI Kenya is part of CCI Global's global delivery network who have international clients that they serve via the CCI Customer Service centres in Dubai, Kenya, South Africa, Ghana, Ethiopia, and Rwanda. CCI Kenya and CCI Global are leaders in the offshoring industry and have over 50 leading brands using their international outsourcing digital customer management services.
Testimonials
Excellence in Customer Service Awards ’23 Winner
CCI receives ‘Outsource Partner Of The Year’ at this year’s awards acknowledging those who help companies provide an enhanced level of customer service.
Testimonials are curated by CCI Kenya and are not independently reviewed or verified.